Effective as of October 17, 2014.
2. Traffic Data Collected
We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers or other devices accessing the Site; (4) types of web browsers used to access the Site; (5) referring source which may have sent you to the Site; and (6) other information associated with the interaction of your browser and the Site (collectively "Traffic Data").
3. Information You Choose to Submit
A "Registrant" means a person who completes SeniorHabitat's account registration process, including, but not limited to Care Providers, hospital discharge planners, and Members (which are clients and clients' designated representatives).
To register as a Care Provider, you must provide certain personal information such as your name and email address and non-personal information such as the care provider's name, physical address and phone number.
To register as a hospital discharge planner, you must provide certain personal information such as your name and email address and non-personal information such as the hospital's name, physical address and phone number.
Other Cookies used by our business partners may collect other non-personally identifying information, such as the computer's IP address, type of operating system, type of internet browsing software, what web pages were viewed at what time, the geographic location of your internet service provider and demographic information, such as gender and age range. This information is used to provide SeniorHabitat with more information about our users' demographics and internet behaviors.
We do not link the information stored in these Cookies directly to any of your Personal information you submit while on the Site.
5. Web Beacons
In limited circumstances we also may use tiny graphic image files imbedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user's browser ("Web Beacons") to collect anonymous, non-personal information about your use of our Services and the sites of selected sponsors and advertisers, and your use of emails, special promotions or newsletters we send to you. The information collected by Web Beacons allows us to statistically monitor how many people are using the Services and selected sponsors' and advertisers' sites, or opening our emails, and for what purposes.
6. Website Analytics
We may use third party website analytics services in connection with the Services, for example, to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into the Site. These website analytics services do not collect personal information that you do not voluntarily enter into the Site. These services do not track your browsing habits across websites which do not use their services. We use the information collected from these services to find usability problems to make the Services easier to use. The recordings will never identify you or your account; they only record anonymous user information.
We store all Traffic Data and review postings indefinitely, even after "deletion," and may archive such information elsewhere. We store all personal information until you request that we modify or delete it, in which case we may still retain certain personal information for the reasons described in Section 18 below.
8. Children's Online Privacy Protection Act
The Site is not directed at children. COPPA severely restricts what information can be collected from children under the age of 13. For this reason, children under the age of 13 in the United States are prohibited from using the Services. SeniorHabitat does not knowingly collect any information from individuals under the age of 13. If we learn that we have received any information from an individual under the age of 13, we will use that information only to respond directly to that child (or a parent or legal guardian) to inform him or her that he or she cannot use the Services and subsequently we will delete that information from our own servers.
9. SeniorHabitat's Use of Your Information
We will use your personal information to provide you with Services, such as, for Care Providers, to administer your subscription to our Services and contact you regarding bookings of tours and events by Members, for hospital discharge planners, to contact you should Members wish to notify you of their housing choices and for Members, to remind you of upcoming or follow-up appointments. We may use personal information to recommend certain resources, or care providers. We may use your contact data to send you information about SeniorHabitat or our products or Services, to contact you when necessary. We may use your demographic data, Traffic Data, medical diagnosis (where applicable) to customize and tailor your experience through the Services, in emails and in other communications, displaying content that we think you might be interested in and according to your preferences. We may also use your anonymized personal information to run (or authorize third parties to run) statistical research on individual or aggregate senior care providers trends. Such research would only use your personal information in an anonymous manner that cannot be tied directly back to you.
10. Sharing of Information
For Members, when you schedule tours or bookings with the Senior Housing, we will share your Member Personal information with such senior houings.
When you elect to notify your hospital discharge planner of your senior housing choice through our Site, we will share your Member Personal information (and client's name if you are the designated representative) with such hospital discharge planners.
In order to customize your advertising interactions, we may share personal information with marketing affiliates and other third parties only on an aggregate (i.e., anonymized) basis.
We may share your anonymized personal information with third parties to enable them to run statistical research on individual or aggregate health or medical trends.
We share personal information and Traffic Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Services, but they are not permitted to use your personal information other than to provide the services requested by you
We may share certain marketing metrics including, but not limited to, anonymized personal information and non-personal information, with our business partners to help determine the effectiveness of certain advertising campaigns.
11. User Choice
You may choose not to provide us with any personal information. In such an event, you can still access and use some of the Services; however you will not be able to access and use certain key features of the Services that require your personal information.
12. Confidentiality and Security
13. Care Providers and Hospitals
14. Public Information
Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict. Information you choose to reveal in a review posting or other online discussion or forum may be accessed by users who use the Service and may be accessed by commercial search engines such as Google, Yahoo! and Bing to the extent that such engines are permitted to access the Site.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information on our Site, we encrypt that information using secure socket layer technology ("SSL").
16. Lost or Stolen Information
You must promptly notify us if your contact data is lost, stolen, or used without permission. In such an event, we will remove that contact data from your account and update our records accordingly.
18. Controlling Your Personal information
As a registered user of the Services, you can modify some of the personal information you have included in your profile or change your username by logging in and accessing your account. If you completely delete all of your personal information, then your user account may become deactivated. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
In event that the account is terminated, we may retain your information for a commercially reasonable period of time as required by law or for legitimate business purposes. Furthermore, SeniorHabitat and other users may retain and continue to display, reproduce, re-post, modify, re-arrange, and distribute any of your information that you have posted to public or semi-public areas of the Site. We may continue to display your information where it implicates other users (e.g., communications between you and other users, your comments on other reviews, blogs, polls, etc.).
19. Links to Other Websites